Cancellations & rescheduling.

We ask for a deposit of about 10% on paint correction and ceramic coating bookings, and on any booking quoted at $1,200 or more.

We'll send the deposit as a Xero invoice, which you can pay by card (processed by Stripe) or bank transfer. Your booking is confirmed once the deposit is paid, and the deposit comes off your final invoice.

Smaller bookings don't need a deposit, but please give us at least 48 hours' notice if you need to cancel or reschedule.

• At least 48 hours' notice: we'll refund your deposit or move it to your new date.
• Less than 48 hours' notice, or a no-show: we may keep your deposit to cover the time we reserved for you.

Please drop your vehicle off at the agreed time, and call us on 0490 090 674 if you're running late. We allow a 30-minute grace period. After that, your booking may be shortened or rescheduled. Late drop-off may also push back your pick-up time.

Occasionally we may need to reschedule, for example due to illness, equipment failure or a job running over. We'll tell you as soon as we can and offer the next available time.

If we cancel or reschedule your booking, we'll always refund your deposit in full, or move it to the new date if you'd prefer.

All our work is done indoors at our Pambula studio, so we don't cancel for weather.

Nothing in this policy limits your rights under the Australian Consumer Law.

REVIVD Detailing
ABN 34 748 683 928
Unit 2/5 McPherson Cct, Pambula NSW 2549

Phone: 0490 090 674
Email: hello@revivd.co